If you're unlucky enough to receive a faulty product or you've changed your mind (how could you?!), no problems. We'll try to make it as easy as we can. In fact, we'll make it free.
Simply follow the instructions on this CollectPlus page and be sure to return it to us within 100 days (keeping your Post Office receipt of course). Should your item be on the heavy side (more than 10kgs), please contact us first to arrange a courier collection instead. We are unable to accept unwanted orders that are returned outside of 100 days, that's plenty of time for you decide whether it's for you. If you don't have any CollectPlus drop-off points near you please email us at info@freshegg.com for support.